KREATIVE DESIGNS BY KEI POLICIES

Before booking your appointment Please read the following:

Deposits are now required (no deposit = no appointment)

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* A non-refundable deposit of $25 is required at the time of booking for all services.

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*All deposits will go towards the total of your hair service in which you can pay the remaining by Cash, or Zelle for free or you can use Cashapp , Venmo or by Debit/Credit Card (3.5% card fee will be added). Please keep in mind that if you pay any way besides cash or Zelle there is a 3.5% processing fee added to all card transactions. 

Cancellation & Late Policy

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***Lets be considerate of each other's time***

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You will need to cancel all appointments within 24 hours of your scheduled appointment time to avoid paying 1/2 of the total amount of your scheduled service as a cancellation fee.  This deposit does not goes towards a future appointment.

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There is a 15 minute grace period. After 15 minutes you will be charges a $25 late fee penalty. If you are more than 30 minutes late, you will need to reschedule your appointment therefore your deposit is forfeited and you will be required to schedule a new appointment online with a new deposit.

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